https://bayt.page.link/v1TUmrkCw1dqRip19

Customer Service Agent

- Teleperformance Company
- Khobar · Saudi Arabia

Today 2025/02/01

Complete Questionnaire

Saudi nationals

Full Time Employee

100-499 Employees · Telecommunications

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Job Description

- Gauge client requirements to offer the perfect solution through fruitful interaction.

- Provide accurate, valid and complete information by using the right methods/tools.

- Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.

- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.

- Interact with the senior management to understand updated organizational policies and new products.

- Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

- Prior work exposure in the field of customer support and service.

- Conversant with the utility of CRM software and other digital solutions that enhance the company's services.

- Adept in addressing client questions through effective telephonic conversation.

- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.

- Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.

- Fluent in operating the latest computer software and online tools.

Preferred Candidate

Residence Location

Saudi Arabia

Nationality

Saudi Arabia

Age

Min: 20 Max: 29

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Teleperformance Company

Khobar, Saudi Arabia

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We are a global leader in solution design, business optimization strategies, front-office customer support, and back-office services like finance, accounting, collections, and tech support. With more than four decades of deep, industry-specific expertise and service innovation, Teleperformance offers the market’s most comprehensive service portfolio.

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