Bayt.com
https://bayt.page.link/1NPNCwwbAdX4RKKKA
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Customer Service Agent

28 days ago 2024/12/22
$4,000 - $5,000
Full Time Employee
10-49 Employees · Marketing

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Job Description

  • Identify and assess customers’ needs to achieve satisfaction.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

Proven customer support experience.

5 years of experience in account management or customer service.

Excellent communication skills and ability to build strong client relationships.

Ability to resolve Client issues and ensure satisfaction.


  • Saudi female with agency expertise
  • Adept in using customer relationship management software to offer the best client services.
  • Strong phone handling skills and active listening.
  • Excellent communication and presentation skills.
  • Good time management and organizational skills that contribute to a rise in overall productivity.
  • Excellent computer skills.

Preferred Candidate

Residence Location
Saudi Arabia
Gender
Female
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Streamline Marketing Services Co.
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Streamline is an integrated marketing solutions firm which prepares businesses to effectively dominate their competitors in a boisterous commercial landscape and proficiently explore the targeted audiences to their store. We profound plunge into your existing marketing strategies recognizing best practices, bridging gaps and expanding current horizons for higher returns, effective handling of resources and improved market notoriety. Our team stretches out its information and aptitude to expand your business accomplishment with a customized reinvention of your brand in existing markets and new ones .abal

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