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Full Time Employee · Min 2 Years of Experience
50-99 Employees · Accounting - Home & Office Furniture - Business Support Services

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Job Description

Job Summary:

We seek a friendly, detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for helping customers with questions, resolving complaints, and providing a positive experience. The ideal candidate is a strong communicator with excellent problem-solving skills and a customer-first attitude.

Responsibilities:

  • Respond to customer inquiries via phone, email, or chat.
  • Prepare price quotes, contracts, and enter data accurately.
  • Communicate with clients and the sales team.
  • Process orders, returns, and refunds.
  • Ensure continuous follow-up with customers until issues are resolved.
  • Provide exceptional customer service at all times.
  • Follow company policies when posting content on social media.




ملخص الوظيفة:

نحن نبحث عن ممثل خدمة عملاء ودود ومُتفانٍ للانضمام إلى فريقنا. سيكون مسؤولًا عن التعامل مع استفسارات العملاء، وحل الشكاوى، وضمان تجربة إيجابية لهم. يجب أن يكون المرشح المثالي قادرًا على التواصل بفعالية، ولديه مهارات حل المشكلات، ونهج يركز على رضا العملاء.

المهام الوظيفية:

  • الرد على استفسارات العملاء عبر الهاتف أو البريد الإلكتروني أو الدردشة.
  • إعداد عروض الأسعار والعقود وإدخال البيانات بدقة.
  • التواصل مع العملاء وفريق المبيعات.
  • معالجة الطلبات والإرجاع والاسترداد.
  • المتابعة المستمرة مع العملاء حتى يتم حل المشكلات.
  • ضمان تقديم خدمة عملاء متميزة في جميع الأوقات.
  • اتباع السياسات والإرشادات عند نشر المحتوى على وسائل التواصل الاجتماعي.

Preferred Candidate

Years of Experience
Min: 2
Residence Location
Riyadh,Saudi Arabia
Gender
Male

شركة التلال الزرقاء القابضة logo
شركة التلال الزرقاء القابضة

Blue Hills company “Harmony” considered as one of companies who interested in the Design Sector (Residential & Commercial) and implementation. We accredit the highest standards and specifications by providing the necessary guarantees of the works that we supervised it. In addition to manufacture Home Furniture , Office Furniture , Hotel Furniture , Curtains , Fabrics , Wood Decorations , & Preparation of Buildings and Complexes in various designs.

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