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Customer Care Manager

- Ajdan Real Estate Development Company
- Dammam · Saudi Arabia

Today 2025/04/27

Complete Questionnaire

Saudi nationals

Full Time Employee · Management · 8-12 Years of Experience

100-499 Employees · Real Estate

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Job Description

As a Customer Service Manager, you will be responsible for overseeing and leading a team of customer service representatives, ensuring they provide exceptional support to customers through various channels, including phone, email, and chat.
Collaborating with other departments, such as sales and product development, is essential to address customer issues and provide valuable insights for product or service improvement.
Playing a crucial role in shaping and implementing customer service policies and procedures to enhance overall customer satisfaction is a key responsibility.
Essential responsibilities include collaborating with sales and product development teams to address customer issues and provide input for product or service enhancements.

Skills

Exceptional Communication Skills: A successful Customer Service Manager must possess excellent verbal and written communication skills to effectively interact with customers, resolve issues, and convey information to team members.
Adaptability to changing environments and flexibility in approach are essential qualities for a successful Customer Service Manager.
A Customer Service Manager should be adaptable and flexible, navigating evolving business environments with ease.
Quick and effective problem-solving is a critical skill for a Customer Service Manager to ensure customer satisfaction and team efficiency.

Preferred Candidate

Years of Experience

Min: 8 Max: 12

Residence Location

Saudi Arabia

Nationality

Saudi Arabia

Gender

Male

Degree

Bachelor's degree / higher diploma

Career Level

Management

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Ajdan Real Estate Development Company

Saudi Arabia

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Established in 2016 in Al Khobar, Saudi Arabia, to start a new age of real estate development in a contemporary and quality lifestyle. With categories of commercial, residential, hospitality, and entertainment. We are committed to fulfilling our services to a broad segment of the community and boosting our national economy.

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