Job Description
The CRM Solutions Manager will oversee the implementation, customization, and management of non-SAP, vendor-based enterprise platforms like Salesforce, OpenText, and Archer GRC. This role focuses on leadership and oversight of CRM development and integration, without hands-on coding or involvement in testing, as the department is responsible primarily for managing and customizing vendor-based applications to meet business requirements.
Client Details
My client is a prominent technology company in Saudi Arabia, operating primarily within the fields of security, public safety, and smart cities. It's part of the Vision 2030 initiative, contributing to the Kingdom's drive towards digital transformation.
Description
Participate in the design and implementation of CRM Solutions department's strategy and roadmap to support alignment with Enterprise Solutions directorate's strategyEstablish CRM Solutions department's plans and provide input to Enterprise Solutions directorate's goals that support AI & AT business unit's overall strategic plansParticipate in CRM Solutions department's budgeting cycle and provide input to the budgeting processEnsure effective utilization of CRM Solutions department's budget and report accurately on progress made and challenges encounteredRecommend improvements to CRM Solutions department's policies and direct the implementation of procedures and controls covering all areas of activity, ensuring relevant procedural/legislative requirements are fulfilled while delivering high quality and cost-effective results
Profile
6 to 8 years of experience in Organizational Design with at least 2 years of experience in a supervisory positionBachelor's degree in engineering or equivalent is requiredMaster's degree in engineering, Technology or equivalent is preferred or other graduation stream with relevant experience
Job Offer
Opportunity to work with one of the biggest player in the industryPermanent opportunity
