Job Description
The CRM and Loyalty Manager will spearhead the development and implementation of a comprehensive CRM system and loyalty program strategy for the company. This role is crucial in establishing robust customer relationships and enhancing customer retention through innovative loyalty schemes
Client Details
Our client is a a governmental start up within the hospitality industry that is working towards the Saudi 2030 vision.
Description
Implement CRM System for personalised customer relation activities like Birthday emails, Attention-Grabbing, and Promotions.Maintain clean and categorised databases (Grouping Customer Segments ).Manage various campaigns including Email campaign management.Analyse data and provide reports to management for decision-making.
Profile
Bachelor's degree in business administration, Marketing, Information Systems, or a related field. Master's/Certificates in a relevant field is preferred.Minimum of 4-5 years of experience in Data analytics, CRM and loyalty program management, hospitality experience is a plus.Familiarity with CRM software and database managementDemonstrated success in CRM system management and loyalty program development.Proficiency in managing and customizing CDP and CRM software to align with business needs.Expertise in designing and executing loyalty programs that enhance customer retention and engagement.Skill in leveraging data to design and implement targeted marketing strategies and promotions.
Job Offer
This role offers and exciting opportunity to join and lead a growing team for a global leader.
Job Details
- Job Location
- Riyadh Saudi Arabia
- Company Industry
- Accounting
- Company Type
- Recruitment Agency
- Job Role
- Management
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- 1
Preferred Candidate
- Career Level
- Student/Internship
- Nationality
- Saudi Arabia
