At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the LifeAs a Credit and Collection Officer, you will be essential in safeguarding our company’s financial health. Your role involves analysing credit applications, assessing risks, and building strong client relationships to ensure timely collections. With your skills, you’ll turn challenges into opportunities, making a direct impact on our growth and stability. Join us and be a vital part of a team that values proactive strategies and diligent efforts in achieving our financial goals. Travel is required at 30%.
Responsibilities may include the following and other duties may be assigned:
- Interact with clients and internal stakeholders regarding collections, order release, credit limit setting and dispute resolution.
- Responsible for all Saudi & Gulf collections activities on assigned portfolios. Activities include minimizing customer account balances, proper account reconciliation, timely escalation/resolution of disputes and collection issues by leveraging professional relationships with internal and external customers.
- Prepare all delegations necessary for the collection agency to proceed with collection activities.
- Ensure that unallocated cash is regularly tracked and that inquiries are addressed in a timely manner.
- Provide accurate and informed responses to customer (internal & external) inquiries through correspondence and telephone contact.
- Review new account creation forms, complete necessary credit information and liaise with the appropriate team to ensure new accounts are created in a timely manner.
- Generate reports to assist management and perform account and customer reconciliations as required.
Required Knowledge and Experience:
- Accounting or business administration background.
- Knowledge of customer’s collection processes
- A minimum of 3 years of experience in healthcare companies is preferred, especially with NUPCO
- Arabic speaker. And good command on English language.
- Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.
- Excel skills – intermediate level as a minimum
- Computer literate and previous experience with Microsoft Excel, Outlook, and ideally Access is essential.
- Ability to identify problems & find appropriate solutions.
- Ability to follow procedures and guidelines to successfully maintain a standard required.
- This role is target-driven, and the candidate must have the ability to work independently, with initiative, self-motivation, discipline and high standard of work ethic.
Experience with SAP and FSCM is an advantage.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
