Credit Control Analyst

What you'll do
The Credit Control Analyst sits within the Credit Control function under the wider Commercial Finance function. You will work closely and act as a business partner to 3 key stakeholders:Client procurement, Commercial finance and Case teams.As a dynamic and driven Credit Control Analyst you will support the team in meeting the monthly cash targets for the KSA business. You'll be the single point of contact throughout the invoicing to collections lifecycle and play an integral role in developing relationships with the clients and senior stakeholders to help drive cash collections.

• Supporting the assigned accounts in following up with payments and providing all necessary documents to facilitate collections.
  
• Provide input to the monthly cash targets and implement a plan to achieve these targets.
  
• Develop strong client working relationships to enable a smooth collections process with minimum delays. Document the key client contacts and process workflow to enable greater visibility to the key stakeholders.
  
• Monitoring the client payment portals and Etimad portal to check status and follow up on actions.
  
• Provide regular updates to the internal stakeholders on the progress of each invoice and join weekly / monthly calls with Finance to give overview of accounts.
  
• Escalating any issues early on to the Credit Control Manager to set expectations and own the accounts assigned.
  
• Uploading invoices into client portals and supporting the wider team on ad-hoc projects when needed.
  

• You are highly capable in demonstrating a broad working knowledge of your primary function and leverage your past experiences to take on new projects and work as directed.
  
• Building strong working relationships with external & internal stakeholders across functions and networks outside of your own area. You are able to influence results over your core areas of responsibility.
  
• You are an independent contributor and owns the collections process to ensure timely results and is the client’s key touch point for invoiced payments.
  
• You are able to think outside the box and offer alternative solutions to the teams in bringing resolution to the problem.
  
• You demonstrate strong organization skills with an ability to consistently meet deadlines and handle competing priorities effectively.
  
• Excellent negotiation and communication skills in both Arabic and English.
  
• You have a strong ability to work under pressure.
  
• You are results driven and self-motivated.
  
• Ability to demonstrate a professional approach and maintain integrity at all times.
  
• Ability to respect all information as personal and confidential.
  
• Strong service orientation and responsiveness to requests
  
• Adapting quickly to new circumstances and priorities.
  

• A relevant bachelor's degree / Accounting qualification and/or significant collections experience preferably at a professional services firm / multi-national organization.
  
• Capacity to work in a demanding, fast-paced and multicultural environment. Riyadh office based.
  
• Strong written and spoken English and Arabic skills, with the ability to work mainly in English.
  
• Good understanding of client payment portal tools and payment process for cash collections.
  
• Demonstrated ability to work with people at all levels.
  
• Advanced level computer skills; Windows, Word, Excel, PowerPoint, Outlook.