Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
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Directly work with the GCM – KSA, Bahrain and Oman as a part of KBO leadership team, to drive regional strategy and execute on the plans. The Bahrain - Country Manager role involves general management of all aspects of country business including business strategy and business development. The role has a requirement for matrixed management of functions to ensure each is aligned with regional and country strategies.
Develop and lead both short and long term business strategy with critical success factors for all areas relevant to Bahrain, ensure plans align with enterprise strategy (as needed), and achieve intended results
Oversee all client and business development activities for Bahrain, develop customer specific strategies and innovative solutions to drive incremental revenue/ new business growth.
Accountable for optimizing resources to achieve volume and revenue targets and P&L for Bahrain. Maximize value of investments in country.
Monitor development of banking, financial services and payments industry, analyze trends and understand factors affecting current and potential business results.
Lead Visa's strategy with Government, Central Bank and regulators in Bahrain.
Build and maintain productive working relationships all key stakeholders to achieve exceptional business outcomes
Ensure adequate controls are in place and actively manage compliance, regulatory and reputational issues (external and Visa internal) to mitigate business, operational and brand risk.
RESPONSIBILITIES
Strategic Leadership/General Management:
Manage financial performance, forecast and budgets. Grow the business by developing solutions using Visa's products and services that address clients' business needs. Identify metrics and success factors for business growth.
Cultivate close relationships with decision makers of merchants, issuers, acquirers, financial institutions, governments, central banks, regulatory institutions and partner companies (as relevant) to stay abreast of their strategies, priorities and business issues.
Represent Visa within market across sales, regulatory affairs, corporate and social responsibility by speaking at conferences and business meetings and undertaking media/public relations activities to shape perceptions of Visa. Work with regional functions to maximize utilization of Visa resources
Take lead in managing and maximizing return on all resources applied to the country including sales, product, marketing and operational resources to ensure highest levels of service excellence are achieved
Proactively work with regional functions (finance, product, marketing, corporate relations, merchants, digital, compliance, risk, HR) to ensure that each function is aligned and actively supports the strategic agenda of the country.
Provide integral feedback loop to regional functions and other regions on client related issues to help shape and address client needs and develop meaningful solutions
Client Leadership:
Provide oversight on country strategy and key account plans, prioritize and coordinate product, client and brand marketing initiatives in conjunction with global and local marketing team. Ensure Dynamics is developed as required by each client segment and achieve intended goals and results.
Lead client sales, ensure enterprise/country specific targets and objectives are met or exceeded (direct line responsibility for client sales).
Work with the business development analyst to influence growth of revenues from mid-market clients for the country.
Monitor the development of banking, financial services and payments industry, analyze trends and understand factors affecting current and potential business results of Visa. Adapt business strategy to protect existing business as well as capitalize on new opportunities
Understand and influence product positioning and pricing of Visa and competitors' products in clients' product portfolios
Develop a pipeline of innovative and differentiated product and service capabilities that are targeted at delivering enterprise objectives/strategies
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualification
• 12+ years industry experience, preferably in global payments, banking, finance
• Prior Country Manager experience of 3- 5 years
• Languages needed: English-speaking, Arabic advantageous
• Country of origin/Culture fit: Globally aware individual, adaptable to local environment
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