Coordinator - Maintenance

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces. 
Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region. 
Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region. 
With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland, and its Robotics Hub in Odense, Denmark. 
As a Coordinator - Maintenance, you will support the Property Team through effective administration of policies, procedures, leasing, and facilities task management for our growing operations.

What You'll Do

• Daily Maintenance/FM operations.
• Assigning, updating & closing of JIRA tickets for all service providers.
• AMC & PPM contract filling & renewing.
• Maintaining AMC Tracker.
• Maintaining G&A maintenance tracker.
• Day to day correspondence with all AMC providers & ADHOC contractors.
• Preparing quarterly PPM schedule for each kitchen/store & send to the kitchen managers.
• Consolidating all received quotations reviewed by team & send for property/country manager approval.
• Follow up to generate LPO & releasing the LPO to service providers or ADHOC contractors.
• Verifying the invoices against LPO for all the PPM services.
• Follow up with account to release the suppliers/contractors payments.
• Establish & update the list of contractors/service providers with correct contact details.
• Keeping record of all quotations & LPOs.
• Establish & maintaining the list of kitchens & stores
• Coordinate with LL/facility teams to get access permit for internal & external maintenance team.
• Tracking & maintaining UAE asset database (support Mostafa)Maintaining the asset list for kitchen equipment, HVAC, etc.
• Coordinate signing of lease agreements, preparation of rental cheques & issuance to L/L.
• Coordination with PRO for registration of Ejaries, Thawtheeq, utilities across the emirates.

What We Look For

• Minimum 2-5 years experience in document control and FM task management in a real estate or facilities management company - the latter is preferred.
• Strong experience in email communication and Microsoft Excel/Google Sheet tracker management.
• Self-starter with personal drive and motivation to identify issues and deliver solutions in support of the Property Team’s administrative requirements.
• Ability to work under pressure and adjust to changeable priorities.
• Excellent written and verbal communication skills are vital to success in this role.
• A robust personality capable of working independently within a team.
• Alignment with Kitopi’s 6 core values.
• Previously, administrative experience, preferred.
• Transferable iqama