Consulting Director - Security Operations - Proactive Services (Unit 42)

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

The role of Consulting Director in Unit 42 is a senior-level consulting position. The individual will be responsible for the day to day delivery of our threat-led and technology driven cyber security consulting services through leading and directly overseeing a team of Consultants. This person will have experience in developing teams and working with sales and domain leaders.

The Consulting Director will work with a dedicated Regional Business Development Manager (BDM) and Customer Success Manager (CSM) to deliver pitches and prepare proposals to win new business and manage client relationships. 

We are seeking an individual who is passionate about cyber security and making a difference. You will be a continuous learner and have a sound knowledge of emerging cybersecurity trends and technologies.  

The individual serves as a trusted advisor to clients, is dedicated to delivering technical consulting services to an exceptional standard, thrives in a fast paced team environment, and advocates for innovative approaches to deliver the best outcomes for our cross-sector clients.

Your Impact

• Oversee the delivery of our proactive consulting services, ensuring their consistency, quality and highest level of customer service
• Provide hands-on, expert-level proactive Security Operations Center (SOC) assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors
• Work with the BDM and CSM to perform pipeline generation activities
• Lead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various approaches and methodologies to audiences ranging from highly technical to executive personnel
• Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 proactive services practice
• Drive innovation in Unit 42’s proactive offerings, by leading and managing the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products
• Manage the productivity of a team through attainment of utilisation targets
• Collaborate with peers and leaders across Unit 42 to drive operational and practice development goals
• Recruit and onboard world class talent to support our growth goals
• Support the professional growth and development of our consultants through training and technical enablement
• Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence
• Identify and execute strategies for service development, enablement, and product adoption
• Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs
• Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure

Your Experience

• 12+ years of hands-on experience delivering a wide range of cybersecurity consulting services, including at least 4 of the following 8 for global enterprise customers
  • Security operations (highly preferred for this position)
  • Application security (including AI)
  • Cloud security
  • Red & purple teaming
  • Cybersecurity risk assessments
  • Cybersecurity strategy & transformations
  • Cyber crisis management
  • Zero Trust
• Experience as a senior-level team leader including overseeing other principal, senior, and mid-level analyst/consultant teams
• Able to split your time across commercial support, client delivery, team leadership, individual mentoring, and technical expertise and skills maintenance activities
• Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level
• Client services mindset and exceptional client management skills
• Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces
• Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent relevant experience or equivalent military experience to meet job requirements and expectations
• Professional industry certifications such as CISSP, CISM, and other leading industry certifications in line with our services portfolio
• Expert level of knowledge of applicable laws, compliance regulations, and industry standards as it relates to privacy, security, and compliance 
• You will have experience operating across Japan and the Asia Pacific 

The Team

Unit 42 Consulting is Palo Alto Network's security advisory team.  Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. 

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.