Bayt.com
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Job Description

  • Implement all instructions & directives coming from Regional Manager VP- Airports Lounges and ensure that all staff follows.

  • Follow the instructions from Immediate Superior, Supervisor.

  • Supervise and participate in the daily movement.
    Always enhance the company image by giving above standard quality of service to all our valued customers as per the standard.

  • Must always apply and practice the Service Level Agreement & Standard Passenger Greetings.
    Assist all passenger inquiry with confidence, full knowledge, and professionalism.

  • Prepares Concierge Daily Reports on time i.e. Baggage Control Form, Giveaways control, Ironing Control Form, Shower Control Form and Shift Handover Report to be submitted on time to Admin Office.

  • To always give above standards service to all passengers.

  • Responsible in ordering stationery of his concern and to report any deviation to Captain Waiter Immediate Superior for further handling.

  • To deliver on time service to all passengers all throughout.

  • Responsible for lounge luggage service as per the procedure as applicable.

  • Responsible for lounge steam ironing service as per the procedure as applicable.

  • Responsible for lounge shower amenity service as per the procedure as applicable.

  • Responsible for lounge sky sales showroom as per the procedures as applicable.

  • Responsible in giving warm welcome to all incoming passengers.

  • Assist Supervisor, Receptionist and Captain Waiter whenever it is required.

  • To communicate directly to concern superior whenever it is required.

  • Ensure cleanliness in all areas of responsibility.
    Must acknowledge and to keep record of newly ordered items.

  • Attend morning briefing with the Immediate Superior together with all lounge staff.

  • To follow standard of lost & found items with proper recording and signature.

  • To act and perform any other related duties assigned by Department Head Central Lounge Manager.

  • To monitor the status of equipment's from area of responsibility and report any malfunctioning to immediate supervisor for further handling.

  • Ensure correct ordering and stocking of shower amenities.

  • Ensure correct ordering and stocking of stationery.
    always Ensure 100% hygiene results.

  • Promote standard of hygiene, safety and sanitation of the respective areas.

  • To follow personal hygiene standard.

  • Ensure full compliance of hygiene, quality and temperature control for all food items in line with Quality Assurance.

  • To participate in team department building activity, gatherings, party and meeting with all staff.

  • Train subordinates to do their own work well. Analyze their strength and weakness and help to develop them accordingly.

  • To increase staff productivity and raised their moral.
    To attend any related training course within the department as required.

  • Encourage participation and create effort by maintaining a constructive attitude toward suggestion.
    To have clear instruction and follow up whenever it is required.

  • Supervise the area of operation by personal observation and analyze or records so that work is performed at minimum cost and with proper standard of quality and speed.

  • Keep self-updated on all developments within the company.

  • Suggest procedures or policy for the improvement to increase the efficiency of all section area.

Job Details

Job Location
Riyadh Saudi Arabia
Company Industry
Catering, Food Service, & Restaurant
Company Type
Employer (Private Sector)
Job Role
Hospitality and Tourism
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified
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