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Job Description


Company Description

Join us at Accor, where life pulses with passion!


As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​


By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​


You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​


You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​


Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.


Hospitalityis a work of heart,
Join us and become a Heartist®.



Job Description

Cluster Marketing Manager


This position is responsible for developing, implementing, and executing strategic marketing plans to attract potential guests and retain existing ones as well as management of collateral, special events/promotions, social media, and advertising at a local, regional, and international level.


  • Take ownership of the marketing strategies including development, management, implementation, monitoring, optimization, and reporting.
  • Analyze market trends and prepare forecasts.
  • Coordinate marketing strategies with the sales, financial, public relations, and operation departments.
  • Develop, supervise, and deliver the branding, advertising, and promotional collateral/materials according to business needs and as requested by different departments.
  • Develop business and leisure promotions.
  • Monitor all printed materials to ensure adherence to corporate identity standards.
  • Maintain up-to-date photo/electronic library.
  • Liaise with vendors and suppliers for the production of marketing materials.
  • Coordinate all special events and promotions to maximize publicity and awareness.
  • Evaluate requests for external stakeholders.
  • Work with the marketing team on defining the proper marketing campaign based on seasonality, trends, and business needs.
  • Evaluate digital reports and suggest improvements for any online campaign (on websites or social media).
  • Run SMS and email campaigns. Contract and manage the necessary systems to run the campaigns.
  • Serve as a spokesperson, when appointed by the Managing Director, to make all official statements to the media, especially during crises.
  • Develop and manage the marketing budget for the complex.
  • Contribute to employee newsletter, announcements, and other printed/digital materials published by the Talent & Culture department.

Qualifications

*This is a clustered role (based in Jeddah). Clustering for: ibis & adagio Jeddah City Center, Mercure Makkah Alaziziah & ibis styles Makkah.


  • Previous experience in the same role in hotels.
  • Must have the experience in the local market.
  • Fluent writing and Speaking in English
  • Career and results oriented with the ability to be flexible with hours, days off, assignment and additional duties.
  • Must be able to work well under pressure in a fast paced and constantly changing environment.
  • Excellent written, verbal, and communication skills.
  • Must be strong team player with proven leadership, development and delegating skills.
  • High guest service skills, with the talent, knowledge and the vision and ability to lead colleagues to excellence.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


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