Job Description
Work Flexibility: Field-basedThe Stryker Clinical Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence.What you will doDevelops tailored solutions for complex cases.Leads communication with stakeholders, presents finding and manages key client relationship.Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.Attend cases and service existing and new customer base within the theatre and clinical environmentWorking closely with other team members within the defined region, and the Regional Manager, to ensure customer service levels are best in class. Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad customer group.Behaves with integrity, delivers on commitments within required timescales.Understands the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.What you needRequired:Minimum 2 years of relevant experience in clinical supportEnglish full professional proficiencyAnalytical thinkingHigh level communicatorProfessional, disciplined, focused and organisedPreferred:Experience in OrthopaedicsCertified Theatre Practitioner or ODA (Operating Department Assistant), professional training in a medical environmentIndustry backgroundTravel Percentage: None
