Client Management Associate

Company Registration Management and Client Liaison

● Lead the process of registering on clients’ portal, including preparing and submitting all necessary documentation to client and relevant authorities.

● Maintain all company credentials active by anticipating and providing the needed documentation for registration renewal timely such as financial/ legal documents etc.

● Act as the first point of contact for practices’ registration queries; providing timely and effective support, including guidance in completing the required documentation and forms.

● Collaborate with the internal teams such as , office managers, legal, finance, HR to complete and submit necessary documents.

● Coordinate as needed with the company accounts’ drivers.

● Build and maintain strong relationships with external stakeholders such as the clients’

procurement team and the government agencies involved in the registration process.

● Apply sound judgement when faced with new situations and seek stakeholders input as

necessary in order to get all the information needed to make sound decisions.

● Maintain a comprehensive tracker of all company registrations, ensuring accurate and

up-to-date records.

● Provide support to the RfP team on supplier registration list and other ad-hoc requests.

RfP Response Process Coordination and Partner Support

● Provide leave/ vacation coverage to the RfP team as needed.

● Scan public RFPs and RFIs.

● Coordinate and follow up with partners to ensure decisions to bid are made in a timely

manner.

● Prepare responses to general company qualification requests such as submission of legal documents.

● Collaborate with partners and engagement teams to understand client needs and develop a comprehensive strategy for each RfP.

● Receive all partners service requests about opportunities and RFPs, such as clarification questions submission, bid submission extension, opportunity update about cancellation, extension, or awarding, clients’ responses to requests.

● Coordinate with Logistics Support and Finance and other relevant functions for buying RFPs, packaging hard copies of proposals and delivery to clients.

● Proactively monitor opportunities due dates, clarifications due date, pre-bidding meetings due dates, submission due dates and awarding updates due dates.

● Read RFP submission requirements, including pricing table / BoQ table requirements and summarize keyRfP information and milestones, then disseminate to the targeted audience.

● Follow up on outstanding partners’ requests and outstanding reminders to partners for pending decisions.

Clients Management Team Support for Process Improvement and Insights

● Support in building automated dashboard to enhance reporting, analyze RfPs/registration data and generate insights to senior management.

● Contribute to the continuous improvement of the registration process, including identifying areas of efficiency, automation and standardization.

● Identify and report any process related challenges, propose and implement improvement initiatives.

Skills

Skills

● Excellent verbal and written communication skills with the ability to effectively articulate complex ideas

● Strong organizational skills and attention to details to handle effectively multiple priorities and meet tight deadlines

● Ability to work independently in a fast-paced and an unstructured environment

● Proactive mindset, problem-solving abilities, and a commitment to delivering high-quality work

● Service-oriented attitude, proactive thinker, team player

● Strong interpersonal skills and ability to build relationships with seniors and various

● Adept at working under pressure and adapting to alternative work schedules.

Job Type: Full-time

Requirements: -

• This position may require changes to the work schedule on short notice. Are you able to adapt your schedule as needed to support the evolving needs of the organization?

Language:

• Fluent English (Required)

Location:

• Riyadh (Required)