Client Engagement Specialist

The Client Engagement Specialist is responsible for advertising, marketing, and distributing dental products to relevant establishments, including consumables and dental equipment. The role involves building strong relationships with dental professionals, understanding market trends, and ensuring the company's products stand out from competitors. This position combines networking, customer service, and product expertise to meet and exceed sales targets.

• Build and maintain strong relationships with clients, including dentists, purchasing departments, and dental assistants.
  
• Conduct 4-6 daily client visits to present products, negotiate contracts, and address concerns.
  
• Identify and establish new business opportunities while following up on leads generated by the company.
  
• Conduct product demonstrations and answer technical questions about dental products.
  
• Develop long-term contracts to achieve annual sales targets.
  
• Monitor competitor products and analyze market trends.
  
• Attend trade exhibitions, workshops, and conferences.
  
• Submit sales orders through CRM and update activity logs.
  
• Provide exceptional customer service and technical support to clients.
  
• Prepare and review weekly and monthly reports and sales plans.
  
• Occasional travel required (5%-10%).
  

This position offers an exciting opportunity for a proactive and detail-oriented professional to make a significant impact in a dynamic and innovative field.

Qualifications & Experience:

• Bachelor’s degree in a dental-related field (preferred) or relevant sales discipline.
  
• Minimum 2 years of experience in dental sales or a related B2B sales environment.
  
• Proven track record of exceeding sales targets.
  
• Strong understanding of the Saudi Arabian dental market is a plus.
  
• Fluency in Arabic and English (written and spoken).
  

• Excellent communication, presentation, and interpersonal skills.
  
• Strong organizational and time management skills.
  
• Analytical and problem-solving abilities, especially in ambiguous situations.
  
• Proficiency in CRM software.
  
• Ability to work independently and as part of a team.
  

• Customer-focused with a proactive approach to addressing client needs.
  
• Self-motivated with a results-driven mindset.
  
• Strong collaboration and teamwork skills.
  
• High level of adaptability and ability to thrive in a fast-paced environment.
  
• Commitment to continuous learning and improvement.
  

• Number of client visits completed daily (5-6 visits).
  
• Sales revenue generated vs. targets.
  
• Customer retention rate and satisfaction levels.
  
• Timeliness and accuracy of reports and CRM updates.
  
• Lead conversion rate from prospecting activities.