Job Description
On behalf of a new Children's Play Area, we are looking to hire a Play Area Manager to be based in Khobar. You will be responsible for overseeing the daily operations and management of a children's play area, ensuring a safe, enjoyable, and engaging environment for children and their families. This role involves supervising staff, maintaining equipment, and providing excellent customer service while adhering to safety and operational standards.
The Children’s Play Area Manager role is integral to creating a safe and enjoyable experience for children and their families while maintaining efficient operations and staff engagement.
Key Responsibilities:
Operations Management:
- Oversee the day-to-day operations of the play area, including opening and closing procedures.
- Ensure all activities and areas are clean, safe, and well-maintained.
- Monitor inventory and order supplies, equipment, or repairs as needed.
Staff Supervision:
- Recruit, train, and manage play area staff to deliver outstanding service.
- Schedule and assign duties to team members, ensuring adequate coverage during busy periods.
- Conduct regular team meetings and performance evaluations.
Customer Service:
- Greet customers warmly and address inquiries or complaints professionally.
- Ensure a welcoming, family-friendly atmosphere that prioritizes customer satisfaction.
- Develop programs and promotions to attract and retain visitors.
Safety and Compliance:
- Implement and enforce all safety regulations and guidelines.
- Conduct routine safety checks on play equipment and facilities.
- Manage incident reporting, first aid supplies, and emergency response procedures.
Programming and Events:
- Plan and organize creative and educational activities, parties, and events for children.
- Collaborate with community organizations or schools to promote the play area.
Budget and Financial Management:
- Monitor and control expenses to stay within budget.
- Track attendance, revenue, and expenditures; generate reports as required.
Marketing and Outreach:
- Promote the play area through social media, local advertising, and community involvement.
- Build partnerships with businesses and organizations to boost visibility and attendance.
Skills
Key Skills and Qualifications:
- Previous experience in childcare, hospitality, or facility management preferred.
- Strong leadership and organizational skills with the ability to multitask.
- Excellent customer service and interpersonal skills.
- Knowledge of health, safety, and hygiene practices related to children’s activities.
- Ability to handle challenging situations with patience and professionalism.
- Basic budgeting and financial management skills.
- Creativity in planning fun and engaging activities for children.
Education Requirements:
- Bachelor’s degree in Business Administration, Hospitality, Early Childhood Education, or a related field (preferred).
Preferred Candidate
Years of Experience
Min: 8 Max: 15
Degree
Bachelor's degree / higher diploma
