Looking for a proactive Channel Support Manager in Riyadh to manage and support channel partners, ensuring they have the resources and training needed to effectively sell products. The role involves driving partner success, optimizing operations, and building strong partnerships.
Key Responsibilities:
• Channel Management: Develop strategies to grow channel partners.
• Partner Support: Provide support, address issues, and ensure satisfaction.
• Training: Organize workshops and training for partners on products.
• Performance Monitoring: Analyze partner performance and create action plans.
• Collaboration: Work with internal teams to align support with goals.
• Program Development: Create and evaluate programs to enhance partner engagement.
• Market Analysis: Track market trends and provide insights to partners.
Qualifications:
• Experience: 3+ years in channel management or partner support, preferably in tech/cloud.
• Skills: Strong understanding of channel sales, communication, and data analysis.
• Knowledge: Familiarity with products, cloud concepts, and Riyadh’s market.
• Education: Bachelor’s in Business, Marketing, IT, or related field; certifications in channel management are a plus.
Ideal for candidates who are strategic and focused on partner success and channel optimization.
Pioneers Outsourcing is a fast-growing provider of outsourcing, in sourcing and co sourcing contact-center services. is one of the experienced players in the business-process-outsourcing-solution market. We maximize the ecosystem that supports your customers/End users while improving every interaction within the customer life-cycle. We leverage market drivers, customer expectations, analytic and insights to differentiate you in your market place. We utilize our transformation methodology, domain expertise, technology, process optimization and analytic expertise to improve business outcomes. Flexibility & AgilityWe customize our solutions for our partners, structurally and commercially based on their needs. Pioneers is more than just a conventional contact service provider. We add value to our Clients by consulting them on market trends, new services and recommendations to improve their overall business directions We provide multi Lingual service in Arabic, English,Urdu,French, Spanish, Italian, and German, our services are also offered in many other languages upon client request. Our client list includes local and international organizations from various industries and disciplines; Government,Telecommunications, FMCG, Banking, Pharmaceuticals, Manufacturing, Advertising, and Real Estate Customer oriented, we have the flexibility to tailor our services to satisfy specific clients' needs and requirements