For one of our customers, we are seeking a highly skilled Change Management Expert with a strong background in the IT field to join our team. The ideal candidate will be responsible for developing strategies, engaging stakeholders, managing resistance, and ensuring the successful implementation of change initiatives. This role requires a dynamic individual who can drive change management efforts in a complex IT environment. The candidate must be an Arabic speaker and have experience working on client premises in Riyadh, Saudi Arabia.
Key Responsibilities:
1. Developing Strategies:
o Create comprehensive change management strategies tailored to the IT department's goals and objectives.
o Design and implement frameworks for technical change management to guide the organization through technological transitions.
2. Engaging Stakeholders:
o Facilitate stakeholder engagement through proactive communication, workshops, and training sessions.
o Develop a positive mental image for IT management to enhance user adoption and satisfaction.
o Conduct regular updates and feedback sessions to keep all stakeholders informed and engaged.
3. Managing Resistance:
o Identify potential resistance and develop strategies to mitigate it.
o Educate employees on the benefits of change and address their concerns through targeted communication plans.
o Implement feedback mechanisms to gather input and adjust strategies accordingly.
4. Ensuring Successful Implementation:
o Oversee the design and implementation of change scenarios and videos to communicate the vision and process of change.
o Develop creative designs and visual materials to support change management initiatives.
o Manage the delivery of monthly creative designs and quarterly engaging videos.
5. Deliverables Management:
o Ensure the successful delivery of the following key project deliverables:
§ Models for Technical Change Management
§ Mental Image for IT Management
§ Change Awareness Programs
§ Creative Designs
§ External Participations
§ Design and Implementation of Change Scenarios and Videos
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