Call Center Representative

Job Description:

We are looking for a skilled and experienced “Female Call Center & Tele Sales Representative” to join our team. The ideal candidate must be a “Saudi national” with at least “2 years of experience” in a call center, customer service, or tele sales role. Fluency in “Arabic” (native level) is required, along with excellent communication, negotiation, and sales skills.

Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Promote and sell products/services over the phone to potential and existing customers.
- Provide accurate information about products, services, and company policies.
- Achieve and exceed sales targets.
- Resolve customer complaints and issues in a timely manner.
- Maintain a high level of customer satisfaction and build strong relationships.
- Document customer interactions and update records in the system.
- Follow up on leads and opportunities to close sales.

Requirements:

• Saudi national (female)
• Minimum of “2 years of experience” in a call center, customer service, or tele sales role
• Proven track record in achieving sales targets
• Native proficiency in “Arabic”; fluency in English is a plus
• Strong communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Proficient in using computers and call center software
• Positive attitude, self-motivated, and customer-focused mindset

Employment type:

• Full Time