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Call Center Agent

30+ days ago 2024/11/23
Full Time Employee
500 Employees or more · Medical Clinic

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Job Description

  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Explain all the essential details of the organization's products and services to captivate the customer's attention.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
  • Good computer skills.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Flexibility and openness to innovation and improvement.
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Magrabi Hospitals & Centers logo
Magrabi Hospitals & Centers
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Founded in 1955, Magrabi Hospitals & Centers Group is the first private specialized facility in the Middle East and Africa and now we are proud to be the largest Sub-Specialized Medical Care network in the region existing in 27 Locations & 6 Countries across Middle East. Over the years, Magrabi Hospitals & Centers Group has become a symbol for excellence in the Eye care and Dentistry care fields with its heritage, the most skilled internationally trained doctors, exceptional services, state-of-the-art technology and ultra modern facilities offering world-class healthcare.

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