Job Purpose:
To analyze and optimize performance metrics, ensuring operational goals are met efficiently.
Accountabilities:
▪ Monitor and manage individual performance KPIs across teams.
▪ Assessing team needs and ensuring the right composition.
▪ Analyze performance data and identify trends with recommend actionable improvements.
▪ Implement performance enhancement initiatives.
▪ Prepare detailed reports on individual and team performance.
▪ Provide regular updates on performance and document any issues or challenges to ensure timely resolution.