Business Operations Manager

OVERVIEW

Position

Business Operations Manager

Position Code

Reports to

Director

Direct Reports

TBC

Department

Business Strategy & Operations

Division/Sector

MAGNA

Role Purpose

• Working with the senior leadership of MAGNA to develop the MAGNA strategy and translate it into operational efficiency, including management of strategic business initiatives, services contracts and administration
• Undertaking strategy development and planning, and successful execution of the strategies and plans
• Working with Sectors, Corporate Services and Third Party Business Partners to ensure the needs of MAGNA  are met and delivered in a timely manner

KEY ACCOUNTABILITIES & ACTIVITIES

Key Responsibilities

• Work with the MAGNA leadership to develop the operating strategies and work with Sectors, Corporate Services and Third Party Business Partners to ensure suitable resources are assigned to deliver its objectives and that all areas are aligned to the strategy
• Develop and manage relationships with external vendors, suppliers and service providers
• Develop and manage operating budgets and ensure compliance with all financial rules and regulations
• Manage and co-ordinate necessary capacity building in respect of manpower, systems, processes and procedures
• Develop and implement dashboards and reporting, so the leadership can use data and analytics effectively in decision-making
• Recommend and implement continuous improvements to processes, procedures and systems and ensure proper internal controls, policies and operating procedures are in place across the Sector
• Support all the functions of the Sector and manage any change in line with evolving strategy
• Represent the Sector at internal and external meetings and to other areas of the business
• Monitor internal assessments of business risk and ensure risk mitigation measures are in place

BACKGROUND, SKILLS & QUALIFICATIONS

Knowledge, Skills and Experience

• 10+ years’ proven experience in business management (to include Operations, Sales, Customer Service, Administration)
• Ability to provide input into building strategy, problem-solve, and make effective decisions in a fast-paced environment
• Good knowledge of technology to support business management
• Understanding of how data/metrics can be used to inform future decision making
• Proven experience organizing and managing multiple teams
• Interpersonal skills to build effective relationships internally and externally
• Excellent communicator (verbal and written) and a good command of English and ability to present confidently to small and large groups

Qualifications

• Degree in Management, Business or related field
• Degree in Business or related field (preferred)

MAIN CONTACTS

Internal

External

1. MAGNA Leadership Team
2. Sector & Corporate Services Leadership Teams
3. Own team and other teams/all staff across NEOM

• Vendors and suppliers
• Regulatory/Government bodies
• Other external entities