Business Development Manager - Aviation & Mobility/Transport

Business Development Manager - Aviation & Mobility/Transport
Make a difference every day 

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".  
 
 

Your Opportunity  

The purpose of this position is to lead and drive growth within the aviation & mobility sector, with a particular focus on the Kingdom of Saudi Arabia and United Arab Emirates. This role is critical in building partnerships, delivering tailored solutions and aligning our offerings with the strategic priorities of the sector and related organizations in the region.

The role will report to the Transport Business Unit Director where aviation & mobility contracts are in operation.

To be successful in this role, you can be based from either UAE or KSA, however please note that you will be required to spend a minimum of 3 weeks per month in KSA

Key Accountabilities

• Generating new business and organic growth within the aviation & mobility capability within the region.
• Working with Business Units to lead shaping and designing new market facing value propositions.
• Support and guide appropriate solutions in the context of bidding with support provided by wider SMEs.

• Strategic Business Development
  - Lead, identify, develop, win and close new business opportunities primarily in aviation & mobility sector in Saudi & the UAE.
  - Lead and deliver against a GBP10m new business ACV target for 2025.
  - Build and maintain strong relationships with government agencies, private sector stakeholders, and international organisations.
  - Lead market analysis and research to identify emerging trends and customer needs in the aviation & mobility services domain.
  - To successfully navigate bids through Serco’s internal governance process; obtaining relevant approvals at each stage of the cycle. 

  
  

• Stakeholder Engagement
  - Lead and advocate for Serco at a senior level externally and internally. 
  - Represent the company at industry conferences, trade shows, and networking events in KSA and the GCC region.
  - Prepare and deliver presentations and proposals to potential clients, highlighting value propositions.

  
  

• Reporting and Compliance
  - Maintain detailed records of business development activities and provide regular updates to senior management.
  - Ensure compliance with local laws, regulations, and cultural considerations in KSA.

  
  

• Bid Support 
  - Lead and motivate high performing bid teams, in accordance with Serco’s governing principles, with an expectation to be competitive, compliant and win.
  - Accountability to own the opportunity throughout the bid process and lead bid teams to a successful winning technical and commercial solution. 
  - Where required, lead the strategic development of bids to ensure a persuasive, commercially competitive offering that fully reflects customer requirements. 
  - To successfully navigate bids through Serco’s internal governance process; obtaining relevant approvals at each stage of the cycle. 

  
  

Specific Requirements

• Exceptional interpersonal and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficiency in English and Arabic (preferred).
• Knowledge of KSA’s Vision 2030 and its impact on aviation & mobility services.
• Demonstrated ability to lead cross-functional teams and manage complex projects.
• Minimum of 10 years of experience in business development or solutions management, preferably within the aviation &/or mobility services or public safety sectors.
• Ideally experienced in the Middle East market, particularly in KSA.
• Strong understanding of aviation/mobility services operations, technologies, and regulatory frameworks.

What’s in it for you? 

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 

• Competitive monthly pay and allowances that are commensurate with the role and industry standards 
• Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing 
• We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards 
• We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones 
• We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture 
• We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. 
• As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally. 

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.