Estimate the labor and material repair cost of damaged vehicles according to standard labor time required.
Coordinates with spare parts department for price and availability of parts.
Follow-up with insurance representative for repair approvals.
Able to handle damage vehicle estimation outside service center.
Follow-up and ensure preparation of documents required by insurance company.
Assists service advisor in contacting customer whose vehicle have been completed.
Answers all incoming service department calls and directs telephone calls to appropriate
parties as necessary.
Conducts marketing survey, if necessary.
Handles service inquiry to customer (by telephone).
Maintains factory's technical information service bulletins.
Performs assignments directed by Center Service Manager or Supervisor.
Maintains a high level of grooming hygiene and uniform appearance for himself.
Reports to service manager any situation or condition that jeopardize the safety welfare or integrity of the company.
Good Command in English.
Good knowledge in Computer and MS Office applications.
SAMACO Automotive is the exclusive dealer of Audi, Volkswagen, Porsche, Bentley, Lamborghini, Ferrari, and Bugatti cars in Saudi Arabia. We provide a full range of services incorporating sales of new and pre-owned cars and commercial vehicles, leasing and full after-sales support with a dedicated service and parts team, taking care of all your motoring needs. We go the extra mile, no compromises. At SAMACO Automotive, you will find a welcome leap in customer attention, a determination not to overlook every possibility of matching our services with the technological and engineering excellence of our splendid range of German cars. We are selective about the manufacturers we represent and have only brands that make a statement, trouble-free cars that last longer and cost less for maintenance. Our new and renovated showrooms and workshops in Jeddah, Riyadh and Al-Khobar reflect our commitment to continuous refinement. Highly skilled technicians man our state-of-the-art workshops. We have earmarked installation of telemetry facilities at our service centers for on-camera consultancy with our German principals. Our after-sales service is prompt and marked by easy availability of spares, precise diagnosis and the most acceptable cost. And our friendly, courteous and specialist staff undergo periodic training with manufacturer support to provide forthright service.
