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Job Description

What you will do

Profit Financial 

  • Supports selling plans to deliver sales budget
  • Carry out planogram and price change and maintain store appearance and merchandising standards
  • Monitor stock level & ensure regular replenishment of stocks
  • Conduct make overs for customers
  • Ensures proper safekeeping of all store merchandise to prevent shoplifting, damages and pilferages.
  • Monitors and updates report on product shelf life
  • Consolidates frequently asked products and recommends new SKUs to the Store Manager and submits to Program Lead.
  • Consolidates customer profile in relation to customer queries, concerns and submits to Store Manager.
  • Recommends category building activities (e.g. animations, hair and skin analysis, make over etc.)
  • Recommends relocation and meter reallocation of product display relevant to store customer profile and category performance analysis.
  • Provides information to customers on regimen building


Commercial 

  • Monitors and delivers 100% Brand Product availability
  • Monitors replenishments of stocks and product housekeeping in the selling area.
  • Cleans and Maintains make up applicators and tools.
  • Ensures highlighting and cross-selling of EXCLUSIVE products on planograms and Off Shelf Displays related to product use.
  • Checks proper implementation of promo call outs, hero display, price change etc.
  • Attends to customers complaints with sincerity and understanding.
  • Handle customer queries on beauty & skincare product knowledge and offer advise professionally aligned with the Brand of Service Standards.
  • Follow through on customer’s feedback and requests.


Process 

  • Aligns with Store Manager on submission of sales tracker.
  • Maintains adherence to planogram implementation.
  • Ensures all products display in the selling area are in good condition and near expiry and damages products are pulled out from the selling area.


People 

  • Plans and monitors Personal Development Plans In role development interventions. 
  • Ensures timely submission of Performance Review
  • Implements action plans for employee engagements. 
  • Strictly adheres to company policies and procedures (Code of Conduct, ROS, Data Governance). 


Skills

Required skills to be successful 

  • Good knowledge of the fashion/beauty industry and trends Retail operational skills (stock, VM, systems, cash…) Computer skills 
  • Empathy Customer service and results oriented Leadership and problem solving skills 
  • Excellent relationship skills 
  • Integrity and trust Dealing with ambiguity 
  • Proactive with good team spirit and able to take initiatives
  •  

What equips you for the role

  • Education: High School / Degree (not essential)
  • Minimum Experience and Knowledge: Min 2 to 4 years of experience in retail with a focus on the beauty or fashion sector


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Al Futtaim Group logo
Al Futtaim Group
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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