Job Description
AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for exceptional performance of complex energy networks.
The RoleIn this position, you will design and deliver DGM's control systems and provide ongoing customer support to ensure reliable performance and world-class customer satisfaction.
Your Impact- Design, plan, integrate, test and commission hardware and software requirements on customer systems.
- Perform installation, integration, and testing of the hardware, software and system.
- Own troubleshooting efforts for discovered variances and deploy resolutions in a timely manner.
- Define project requirements through customer communication and communicate the requirements to other departments, as necessary.
- Provide networking and system/application design
- Customize system, hardware and network configuration based on customer requirements.
- Provide customer support and assistance per contract maintenance and warranty.
- Assist in creating training materials and project documentation as needed.
What You'll Need
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Physics, Systems Engineering or related field and internship experience required.
- Basic knowledge of computer programming; introduction to C programming at minimum. Basic knowledge of computer architectures, networking, databases, and operating systems.
- Ability and flexibility to travel to domestic and international customer sites.
- Excellent organization, interpersonal and verbal and written communication skills
- Strong commitment to providing superior customer service
- Ability to work on several projects in parallel in a fast-paced environment
- Excellent analytical and problem-solving skills
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