Job Description
Job Summary
Establish optimum Long, short & medium term shipment & effective logistics plans to meet market requirements etc with optimum utilisation of available resources.
Roles & Responsibilities
- Order ‘booking’ through ERP system
- Planning dispatch schedule, ensuring faster throughput
- Handling shipment advice and documentation
- Arranging Arabic border documentation with Ministry, custom and Municipality
- Custodian of Customer Master Management
- Generating Weekly Sales report
- Monthly reporting of Sales Forecasting, OTIF and Truck movement
- Supporting role in inventory management
- Supporting the management to minimize Inventory Obsolescence
- Handling and supporting the activities of direct reports during their absence
- Certificate of Origin registration with Ministry
- Handling customer complaints, coordinating with various departments for resolution
- Understand, reflect & practice IFFCO’s vision & values.
KPIs
- Achieving best rate through freight cost negotiations
- Achieving OTIF as per targets
- Optimizing forecast accuracy
- Ensuring Finished Good inventory and inventory obsolescence within stipulated limits
Work experience requirement
5-8 years of Customer Service/Supply Chain experience from relevant manufacturing industry
Qualification
- Bachelors degree in engineering/supply chain or any relevant discipline.
- Preferable MBA
Competencies
Dispatch Documentation
Sales Order Process Management
Logistics Planning
Customer Management
Sales and Distribution Strategy Management
Communicating effectively
Self and Team Management
Planning & Decision Making
Customer Centricity
Ownership & Result Orientation
