Job Description
معلومات عن الشركة
We are far more than a worldwide leader. We welcome and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine you as you are and you can find a jobtomorrow's hospitality. Discover the life that awaits you at Accor, visit
وصف الوظيفة
Oversee and influence the service and culture of our dining operations. As a passionate, creative and energetic leader, ensure an excellent guest experience by directing, implementing and maintaining service standards and motivating and guiding members of the team.
- Be curious about the latest in food and beverage styling and design.
- Plan and execute all aspects of service delivery and oversee day-to-day operations.
- Ensure high standards are maintained by providing the team with ongoing training, coaching and guidance.
- Monitor and assess quality, service and guest satisfaction trends and make adjustments accordingly.
- Remain personally responsible for maximizing quality levels of product and service, and guest satisfaction
- Develop and supervise all F&B team members, delivering motivational and inspirational daily rallies
- Ensure that all Food & Beverage Standards are being adhered to
- Work alongside team members to create a culture of teamwork and service excellence
المؤهلات
- Previous Forbes 5* experience a strong advantage.
- Skill in establishing and maintaining effective working relationships with staff and guests.
- Ability to maintain confidentiality of sensitive information.
- Must be able to train employees to Standards of Service as specified in departmental manual.
- Must have knowledge of food and beverage cost accounting, payrolls, forecasting and budgeting.
- Must be familiar with traditional and contemporary styles of cuisine and service.
- Must have a working knowledge of food, beverage and labor costs and how they are affected by the actions of the department.
- Working knowledge of computers, to include word processing and spreadsheet applications, and point of sales programs.
- Must display an ability to be able to communicate with other departments including Sales and Catering, Housekeeping, Banquets, Culinary, Beverage and Stewards.
معلومات إضافية
Your team and working environment:
Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms and a fitness center with a gym, stand out as a beacon of modern luxury and French savoir-faire, blending the brand’s unique sense of joie de vivre with the very best of the local.