Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitalityis a work of heart,
Join us and become a Heartist®.
Job Description
- Consistently offer professional, friendly and engaging service
- Supervise the Day-to-day operations of the department to ensure service standards are followed
- Maintain all the guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
- Monitor labor costs while ensuring effective scheduling and department productivity.
- Assist with preventive maintenance programs while working with the Director of Engineering
- Address guest concerns and react quickly; logging and notify proper departments as required
- Manage the departmental budget in a fiscally responsible manner
- Ensure effective communication, including coaching and performance management
- Attend regularly scheduled departmental meetings
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications
- 2 years relevant experience required with 1 year of which in a supervisory role; preferably in comparable facility
- Excellent detailed knowledge in Housekeeping
- Basic training skill
- Excellent interpersonal, communication (verbal and written), organization, multi-tasking, problem solving skill; detailed oriented
- Working knowledge of property manager preferred
- Proficient of Microsoft office require
