The Job Holder is responsible to lead and Supervise the end-to-end Application Support activities to ensure achieving high level of customer satisfaction and business continuity.
• Policy, Processes, Procedures, and systems - Propose quality controls, standards, policies and procedures to improve the overall efficiency and effectiveness. - Lead the diagnosis of problems, Identify the root causes and develop and implement solutions to sustain the change.
• Application Support - Liaise with GOPS/IT Departments for the business requirements gathering and analysing its feasibility. - Periodically review the access rights available to subordinates in the IT Distribution Team. - Ensure provision of technical support to GOPS team in install & Configure DCS in FLYNAS Stations . - Ensure provision of technical support to GOPS to maintain and configure all type B/A messages [MVT , BSM , PRL , PFS ,…etc]. requirements. - Understanding of security messages how to configure them in DCS.
• Team Lead - Provide technical guidance to the team, including mentoring and coaching analysts, conducting knowledge sharing sessions, and fostering a culture of innovation and continuous improvement.
National Air services (NAS) is a Riyadh based holding company that provides, through its subsidiaries and its divisions, Private and commercial air transportation services. NAS` subsidiaries include NAS Air, Which is Saudi Arabia`s first smart concept carrier and follows the smart Airline principal that offers scheduled passenger transportation services. Other subsidiaries are NetJets Middle East program and operation special projects management ( OSPM ), these divisions of NAS provide charter private jet air transportation using fractional aircraft ownership, leasing programs and management contracts. The newest subsidiary, NAS TECH which aims to be a reputable leading technical organization in the Middle East that provides technical - services to ( VIP & Airlines) Aircraft.
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