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Job Description


Company Description

Mövenpick Hotels & Residences is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer-term partnership.


It doesn’t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.


We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results. 



Job Description

The Role


  • Knowledge of Local Market, Accounts Receivable, Banking Regulations, Front Office and Night Audit Operation and internal controls.
  • Knowledge of automated financial and accounting reporting systems.
  • Ability to analyse Accounts Receivable data and provide financial reports to management

Key Responsibilities


  1. Manages conflicts effectively
  2. Handle all queries from internal & external customers.  
  3. Develops positive working relationships at all levels.
  4. Should have thorough knowledge about Hotel Credit Policy. Accounts Receivable Supervisor must educate concerned departments about Hotel Credit Policy.
  5. Thoroughly review Credit Applications and recommend approval or rejection of Credit Facility.
  6. Maintain the list of Approved Credit along with Credit Limits in the public directory.
  7. Maintain up to date filing of all approved and rejected Credit Applications.
  8. The Accounts Receivable Supervisor must ensure completion following tasks as per the deadline stated below.
  9. Ensure that front office is conducting High Balance Check on daily basis.
  10. Forward High Balance Report on every Wednesday to Financial Controller and General Manager for the review with the comments from Front Office Manager and Accountant
  11. Review Accounts Receivable aging report on daily basis and plan appropriate actions.
  12. Conduct Credit Meeting on monthly basis and follow up on the action points.
  13. Follow up on Returned Cheque, Charge Backs, Late Charges, Guest Disputes and No Shows.
  14. Ensure that Accounts Receivable clerk is maintaining “Chase Record”
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