Account Manager, Senior
City Remote Location Experience Level MID\_SENIOR\_LEVEL At Infor, as part of our expansion, we are seeking a dynamic and results-driven Infor ERP Sales Account Manager to join our team, based in
Saudi Arabia (KSA). Infor is a leading provider of innovative enterprise software solutions, specializing in Infor ERP systems. We are dedicated to empowering businesses with cutting-edge technology to optimize their operations and achieve strategic goals.
A Day in The Life Typically Includes:
1. Achieve Sales Targets: Develop and execute a strategic sales plan to meet and exceed sales targets for Infor ERP solutions. Identify new business opportunities and generate leads through proactive prospecting and networking.
2. Direct and Partner Sales:
Manage both direct sales to customers and collaborate with channel partners to maximize revenue opportunities. Build and maintain strong relationships with partners to drive joint sales initiatives.
3. Territory and Account Ownership:
Take ownership of a designated territory, developing a deep understanding of the market and customer needs. Manage and nurture existing customer accounts, ensuring high levels of customer satisfaction and retention.
4. Full Account Management:
Provide end-to-end account management, from initial contact through to successful implementation and ongoing support. Act as the primary point of contact for customers, addressing inquiries and ensuring a seamless customer experience.
5. Product Knowledge:
Stay current on industry trends and product developments related to Infor ERP solutions. Demonstrate in-depth knowledge of the Infor ERP product suite and its value propositions.
6. Collaboration:
Work closely with internal teams, including pre-sales, implementation, and support, to ensure customer success and satisfaction. Collaborate with marketing teams to develop and implement effective sales campaigns.
Basic Qualifications:
Proven track record of successful sales in the ERP software industry, with experience in Infor ERP preferred. Familiarity with sales processes and methodologies, especially in a direct and partner-driven sales environment. (MEDDPICC would be advantageous) Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships. Strong negotiation and closing skills, with a focus on achieving and exceeding sales targets. Ability to work independently and collaboratively within a team. Knowledge of SAP and Oracle ERP systems is a plus. Experience of selling SaaS based ERP Solutions. Must be fluent in both English and Arabic.
Preferred Qualifications:
Bachelor’s degree in Business, Sales, or a related field would be a bonus.
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called ™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
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