Account Manager

We are Ethos, the fastest growing digital communication group in MENA. We think big and we make big ideas come to life. We are crazy about the digital world and we aim high. We are looking for talented and valued people with interesting and provocative ideas, along with bold and diverse perspectives. Our culture is all about the thriving young team of us in 4 offices around MENA, while we boldly help impact the success of  leading brands like McDonald's, General Motors, and American Express.

Account Managers are strategic leaders, responsible for transforming businesses. You play a critical role in our ability to transform our clients’ business by overseeing the successful delivery of projects to the client’s satisfaction.

Your focus will be on leading a client and helping shape its future. You’ll identify and create opportunities for Ethos to add value to our clients’ businesses. You’ll become a brand champion, opportunist, advisor to the senior client, and an agency facilitator who drives client business results. To succeed in this role, you need to be laser-focused on your client's business, with a keen eye for opportunities to apply Ethos wide-ranging creative technology expertise.

• Act as liaison between clients and management for business executions.
• Understand client needs and identify new business opportunities.
• Develop customized programs to meet client needs and close business.
• Determine strategic direction and steer team to answer client's needs within the framework of a brief
• Understand and commit to the client's business objectives
• Interface with clients during strategic discussions and handle escalations
• Maintain thorough knowledge of the client’s business, the consumer, and the marketplace in order to proactively contribute ideas and solutions
• Clearly and convincingly articulate our team’s recommendations to the client and stay abreast of our service offerings to help clients meet their business objectives
• Ensure development of a holistic creative solution when working with other agencies on client projects
• Navigate negotiations between our business, the client and procurement and know when to leverage senior account leadership
• Keep the account plan "live" and relevant by maintaining a regular cadence to review account plan and updates
• Maintain accurate P&L for client’s account / portfolio of projects

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• Strong problem-solving skills, with the ability to demonstrate how you've made a measurable difference to an organization, project or team.
• Previous integrated campaign experience, and experience working with multiple external and agency stakeholders.
• In-depth understanding of media planning and schedules.
• The ability to effectively drive new business opportunities from identification to conversion, including presenting autonomously at senior levels.
• A positive, 'can do' attitude and a passion for doing great work that works.