Job Description:
· Act as the main point of contact in all matters relating to client concerns and needs
· Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
· Build and strengthen client relationships to achieve long-term partnerships
· Plan a monthly visit schedule to meet clients and discuss their requirements
· Maintain accurate client records, keeping track of any contract updates and renewals
· Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
Qualifications & Skills:
· Bachelor’s degree in Business, IT, or a related field.
· Strong communication and negotiation skills.
· Good attention to detail and organizational skills
•Proficiency in English (written and spoken).
•Ability to manage multiple clients and meet deadlines.
IT Pillars is a private establishment specializing in ITIL Consultancy & ITSM tools implementation. Since its inception in 2010, we have been focusing on delivering high-quality services for medium and enterprise clients in Saudi Arabia both in the private & public sectors. IT Pillars has also been recognized as ManageEngine’s gold partner in Saudi Arabia.