Account Executive - Services Sales
Location: Riyadh, Saudi Arabia Area of Interest Sales - Services, Solutions, Customer Success Job Type Professional Technology Interest Service Provider Job Id 1438535
New
What You'll Do The role is within the EMEA Services, Software & Strategic Sales Organization. Our Vision is to drive customer business outcomes and improve our relevance in core markets. We achieve lifecycle selling by integrating our services, software and adaptable commercial models, to provide outstanding customer results. We have 3 pillars of growth: customer relevance, talent acceleration and One Team, One Voice.
Our Team – SP Services Sales – is covering EMEA Service Providers . We are looking for an Account Executive services sales to cover our strategic Service Provider Saudi Telecom, headquartered in Riyadh, KSA. . Our Team is passionate about positioning whole broad portfolio of Cisco Services – Support, Consulting, Packaged and Learning Services across our cluster. Services Sales is a highly respected team of services professionals working closely with Cisco customers and Partners, driving the development of new business models, solutions & ways of working. Team is cooperating with various Cisco organisations in driving services sales opportunities.
In the Account Executive – Services role and as a key member of the account team, you will drive customer experience transformation & intimacy and lead the services strategy within our largest account. The role will be crucial in growing Premium Services offerings and penetration within our customers and in improving our New, Recurring Annual Services ACV, a very important financial metric for Cisco.
You will provide leadership in the customer account with respect to Cisco Services and drive the execution of customer/partner facing activities to conclusion in a quality, timely, and appropriate manner. It will be important for you to develop a deep knowledge of the customer and their needs to ensure you can provide a first-class solution. You will be the expert on Cisco strategic services and advise the sales team and/or partner on the best services solution to achieve customer outcomes and value realization throughout the customer lifecycle.
Who You’ll Work With
Success is directly associated with creating strong and meaningful customer relationships and attainment of sales targets from net-new services growth in your assigned accounts. You will collaborate with the extended account team: Account Manager, Sales Engineering, Solutions Architects, Software and Service Renewal Managers, CX Delivery, CX SDA, CX Architectures, CX CMS, Legal, Finance and our Partner ecosystem to develop services strategies and drive new opportunities to closure.
Who You Are
You have in-depth knowledge of selling processes. (i.e., strategic account planning, extended resource engagement, sales cycle, etc). You are a strategic thinker whose primary goal is to deliver outstanding business outcomes to your customers.
You will also be responsible for weekly, monthly and quarterly forecast accuracy, pipeline development and customer satisfaction. You are able to demonstrate skills of negotiation with peers, partners and customers using a Win/Win philosophy.
You hold yourself accountable for driving new and incremental business within your customer base. You have a collaborative mentality and understand the value of the collective team with the ability to pull in crucial team members and complete to closure.
A self-starting sales professional with shown success in the technology services industry with a strong aim to get results and very motivated to exceed sales goals. You will use your natural curiosity and empathy to establish relationships and provide the best solutions to our customers.
Minimum Qualifications
BA degree - MBA or graduate degree preferred 4+ years of experience in the tech sales space Proven sales track record of closing business and exceeding targets
Strong services sales experience in IT and Telco or related industry and experience selling directly or through channel partners Have a good understanding of the SP market, trends and business dynamics
Uncovers and understands customer strategies and objectives; identifies and leads multiple buyer personas (c-level, technical, economic, etc.). Ability to tailor messages to an appropriate audience. Solution selling skills aligned to each customer’s unique business problems and strategic objectives Ability to develop positive relationships based on deep understanding of the customer's perspective Collaborate and drive cross functional team within Cisco through influence to desired outcomes Strong Arabic and English language skills and ability to work with different cultures and nationalities often working virtually Persistence & resourcefulness – being able to challenge & not take ‘no’ as an answer Some travel may be required
Desired Qualifications
Knowledge of Cisco’s or a competitor’s Professional / Advanced Services portfolio Expertise in Outside-In / Consultative selling Understanding of Key Drivers and Strategic Imperatives of relevant Industry Excellent communication skills (facilitating meetings and briefing senior management) Track record of selling services in the Middle East region Strong leadership skills and pro-active approach
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Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage,
