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Account Director



Hilton Hotels – Jeddah location Jeddah, Makkah, Saudi Arabia category Hotel Full-time HOT0BEPS Posted: Feb 26th 2025 The Account Director will manage and grow high value and large potential Share of Wallet accounts for Hilton KSA Hotels Worldwide in AL Khobar, Riyadh & Jeddah . The role will look after these accounts on a local, (national), international & global basis where relevant. They will be accountable for the performance of selected accounts on a local, national and global basis. They will create and communicate the account strategies in order to drive increased market share and demonstrate value to both internal and external customers.The Account Director is accountable for the performance of their key and strategic accounts. To do this, they need to proactively manage the relationships with customers as well as internal stakeholders such as VP ’s CD, DOS, GMs , GMs, DBD’s , Hotel Managers. They need to create and communicate the account strategies in order to drive increased and unfair share and is responsible for the implementation and execution of various projects that will drive this unfair share. The roleholder is owner agnostic. · To ensure information relating to customer requirements, interests and marketing activities is kept up to date through the use of relevant Hilton procedures. Excellent communication skills: presentations, written and public speaking· Good knowledge of market segments and pricing strategies · Strong persuading and influencing skills · Ability to analyse departmental financial data in order to make strategic and tactical decisions · Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals · Strong problem solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others Ability to provide development and mentoring to others · Budget development and management skills · Ability to work independently and manage the work of others · Ability to deliver performance feedback to subordinates to improve overall performance · Ability to adjust plans and priorities as situations change · Ability to think and articulate a vision for business sales and capable of translating this into practical and tangible actions · Has good relationship management skills and presents the appropriate professional image to customers and external contacts · University degree or experience in lieu thereof Significant work experience in customer facing, revenue generating roles including management experience· Experience working in multi-cultural or international settings Hospitality industry experience preferred in Sales, Marketing, Revenue or Operating rolesIn-depth knowledge of business sector managed · International experience advantageous · Working knowledge of at least one other European language Location Jeddah, Makkah, 23511, Saudi Arabia Category Hotel
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