يعتبر مشرف خدمة السيارات دورًا حيويًا في إصلاح السيارات، حيث يتولى مسؤوليات متعددة لضمان تقديم خدمات عالية الجودة للعملاء. يتطلب هذا المنصب خبرة تتراوح بين 3 إلى 5 سنوات في مجال السيارات، ويشمل العمل في بيئة ديناميكية تتطلب مهارات تنظيمية وإدارية قوية. سيكون مشرف خدمة السيارات مسؤولًا عن إدارة فريق من الفنيين، وضمان أن جميع الخدمات المقدمة تتماشى مع معايير الجودة والسلامة. كما يتعين عليه التعامل مع شكاوى العملاء وتحسين العمليات لضمان رضا العملاء.
المهام:
المرشح المفضل:
Universal Motors Agencies (UMA) is one the oldest and most prestigious General Motors dealerships in the whole of the Middle East. As an appointed distributor of GM cars in the Eastern, Central, Western & Southern Province of the Kingdom, our mission is to maximize the satisfaction of every customer. Our customers will be served in the manner they have come to expect from GM dealers worldwide. UMA has adopted GM global retail standards and benchmarks and implemented new processes, which focus on the needs of our customers by: Exceeding their expectations in every aspect of sales and after-sales services without exception. Setting the standards of excellence for car dealerships throughout the region. Focusing on customer's experience to make it as enjoyable and satisfying as possible. In over fifteen (15) years this company has expanded exuberantly having twenty four (24) branches in all over the Kingdom with a strength of 2200 employees whereas it had only five (5) branches with 450 employees on its inception in early 1997. Today, UMA enjoys a name in the market by virtue of its constant struggle to up-keep GM standards in all its discipline of business and hence now has a place as second to none as a GM Dealer.
