Job Description
The
Training Services & PM Specialist will support the Head of Training
Services in developing and delivering complex training programs that meet the
needs of various clients. In this role, the incumbent is expected to have in
depth knowledge of project management processes, tools, techniques, and utilise
an adaptable approach to be able to tailor such processes to ensure agility in
delivery of our training programs. The incumbent will support in various
aspects of the lifecycle, including bid preparation, sales, client relationship
management, and will contribute to the success of the training entity.
The incumbent will be responsible for supporting
bid preparation, ensuring governance and regulatory compliance, facilitating
the integration of team inputs, and proactively engaging with appropriate
stakeholders to gain knowledge and information, in support of producing
competitive bids. This role requires a detailed understanding of project
management, regulatory frameworks, and training operations to ensure that bids
are accurately prepared, and projects are effectively implemented.Project Management:
Support the planning, implementation, and delivery of
training programs, ensuring alignment with client expectations and
organizational objectives.
Manage project timelines, resources, and budgets effectively
to achieve successful outcomes.
Support the full lifecycle of training projects,
ensuring successful delivery within scope, budget, and timeframes.
Provide support to the Head of Training Services as required
and assist in managing priorities and ensure that key objectives and deadlines
are met in alignment with organizational goals.
Cross Sector Projects:
Work closely with cross-functional teams, including
subject matter experts and instructors, to deliver high-quality training
solutions.
Foster a collaborative environment to achieve project
goals and enhance team performance.
Oversee training projects including military and non-military,
ensuring compliance with industry standards and security requirements.
Liaise with various clients to understand their needs
and support delivery of customized training solutions.
Provide regular and relevant updates on project
progress and ensure high levels of client satisfaction.
Project and Training Governance:
Establish and maintain operational frameworks to
ensure robust project governance and compliance with industry standards.
Implement and adhere to project governance frameworks
and best practices. Monitor project performance, identify risks, and implement
mitigation strategies to ensure successful project outcomes.
Apply training / engineering principles and
methodologies to the design and execution of training programs. Ensure
technical accuracy and relevance of training materials and solutions.
Monitor and evaluate training program performance,
providing regular updates and reports to senior management. Implement
improvements based on feedback and performance metrics to enhance service
delivery.
Support the attainment of appropriate quality
management processes and consequently certification to enhance the training
entity and to monitor and improve training program effectiveness.
Ensure
compliance with all relevant regulations and contractual obligations.Business Development:
Support the identification of new business
opportunities, including proposals and bids for training projects.
Support the development of strong relationships with
potential and existing clients to secure new contracts and expand our market
presence.
Contribute to the creation and execution of bid plans
for training services. Coordinate with internal teams to develop comprehensive
proposals that meet client requirements and showcase our expertise.
Ensure timely submission of bids and contribute to
securing new contracts.
Reporting and Documentation:
Maintain comprehensive project documentation,
including project plans, status reports, and financial records. Prepare and
present detailed reports to senior management and stakeholders.
Monitor and evaluate performance, providing regular
updates and reports to line management.
Implement improvements based on feedback and
performance metrics to enhance service delivery.
Stakeholder Liaison: Act as one of the key points of contact for working
level stakeholders, both internally and externally.
Engage with clients and internal teams to ensure clear
communication, address concerns, and maintain strong working relationships
throughout the project lifecycle.
Utilise discretion in dealing with sensitive
information to ensure prioritisation of the company interests, whilst maintaining
focus on project goals.
Facilitate regular feedback sessions with stakeholders
to gather insights and concerns about the training programs. Use this feedback
to adjust project plans, ensuring that stakeholder needs are met and fostering
a collaborative environment.
RequirementsBachelor’s degree in Project Management, Engineering, Business
Administration, or a related field. Advanced degrees or certifications (e.g.,
PMP, PRINCE2) are desirable.
Proven experience as a Project Manager, with a focus on training
programs and business development.
Demonstrable experience managing projects within the defence sector.
Knowledge of training principles and project governance practices.
Excellent communication and interpersonal skills, with the ability to
build and maintain relationships.
Proficient in project management software and tools.
Ability to flexibly handle multiple projects
simultaneously and thrive in a fast-paced environment.
BenefitsCompetitive salary
