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Technical Support Specialist

2 days ago 2025/02/10
Full Time Employee
500 Employees or more · Automotive Dealership & Distributor

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Job Description

  • Test and evaluate existing network systems.
  • Perform regular maintenance to ensure that networks operate correctly.
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems.
  • Responsible for a variety of recovery tasks (e.g., installing and testing replacement hardware and software, keeping customer apprised of work status).
  • Solve technical problems quickly and effectively.
  • Work often as part of a team of technicians to resolve high-priority situations; work independently on routine (lower-priority) problems.
  • Work well in high-pressure situations (e.g., computer or system shutdowns).
  • Make decisions quickly, often with limited information.

Train users how to use new hardware, software; use new features of existing software; etc.

Skills

 

  • Excellent interpersonal skills, demonstrated in the ability to effectively serve staff and develop strong working relations.
  • Demonstrate positive attitude and be open – minded and mature.
  • Able to work individually without direct supervision and as a dedicated member of a technical team whenever required.
  • Possess sound judgment.
  • Understand complex operations from a broad perspective.
  • Ability to work in a team environment
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Saleh Al Hamad Al Mana Co. logo
Saleh Al Hamad Al Mana Co.
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Established in the late 1950’s, Saleh Al Hamad Al Mana is a family owned Group of companies now ranked amongst one of the largest and most successful business groups in Qatar. Having started in business as in importer and trader, the late founder Saleh Al Hamad Al Mana was an early visionary who could see the potential of the Qatari and Middle Eastern markets. Through his gained business successes, founder, Saleh Al Hamad Al Mana diversified his business portfolio to include Investment, Construction, Automotive, Real Estate development and Engineering. Our asset business base has expanded through regional markets and is now also penetrating international markets. Today, we are renowned for our strong and impressive portfolio of brands and businesses throughout the GCC countries. We hold a rich portfolio of famous retail and luxury brands, as well as other business ventures in sectors such as Media, Hotels, FMCG, Food and Beverage and Insurance. We are one of the leading automotive dealers in the region and the sole agent for Nissan, Renault and Infiniti in Qatar. We continue to grow, relying on best practice, customer satisfaction and our people.

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