About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Our Team:-
Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.
Who We Look For:-
We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.
Responsibilities:-
Maintain cleanliness, set-upsand spa standards in the locker rooms, work out areas, ofuro, and steam rooms. Additionally, it might be requiredtomaintainin fitness and pool areas if the need arises.
Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
Comply with all Four Seasons’ policies and procedures
Set-up and maintain spa including refreshments, locker rooms, work out areas, pre-treatment area and waiting rooms.
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
Assist guests with use and set-up of fitness machines.
Introduce guests to spa services practitioners (massage therapists and fitness instructors etc.)
Keep locker areas neat and tidy at all times.
Retrieve, deliver, and store/set-up products from purchasing
Clean and stock waiting area
Assist other staff with set-up and breakdown of their respective treatment areas (massage therapists, fitness instructors and wellness programs, etc.)
Perform any additional duties as assigned by the management.
Preferred Qualifications and Skills:-
2-4 years of experience in a similar position with a luxury hotel or resort
Certified for massage and beauty treatments.
Excellent communication and exceptional guest service skills
Guest centricity and understanding the importance of guest’s preferences
Our Offering:-
Deeply instilled values based company culture
Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in a high quality, well-resourced apartment
Excellent Training and Development opportunities
Employee Recognition Programs
Complimentary nights at FS Hotels Worldwide
Paid annual home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage
Work Authorization:
The Hotel will apply for the work authorization for a successful candidate.
Learn more about employment with Four Seasons:-
You could also learn more about employment with Four Seasons via the following channels:
https://www.facebook.com/FourSeasonsJobs
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
http://jobs.fourseasons.com
https://twitter.com/FourSeasonsJobs