The role of an STU Dynamics Sales Specialist involves several key responsibilities and objectives. Primarily, this specialist is responsible for advancing the sales process and driving customer satisfaction within the Dynamics 365 product area. They work closely with the Account Team Unit (ATU) to secure business and technical decisions, moving customers from qualified to committed stages. This involves executing mainstream Solution Plays, utilizing end customer investment funds (ECIFs), and collaborating with partners to ensure deployment and consumption in later stages.
Additionally, the STU Dynamics Sales Specialist is tasked with building relationships with executives, focusing on upselling customers to higher levels of licensing, and ensuring that customers choose Microsoft's cybersecurity and compliance technology.
They also play a crucial role in facilitating a successful transition to the Customer Success Unit (CSU) once an opportunity or milestone is committed.