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Job Description

Senior People HR Operations (Supervisor level )
  • Posting Date: 19/11/2024
  • Ref: SJOR-54
  • Position: Senior People HR Operations (Supervisor level )
  • Location: Qatar
  • City: Doha
  • Sector: IT Services
  • Years of Experience 5 – 10 years
  • Qualification: Bachelor’s degree in human resources, Business Administration or any related field. • Certification in PHR, CHRM, CHRP, SHRM or similar is a plus.
  • Salary: 10,500 - 16,000 QAR
  • Description:
    • candidates with 5-10 years of experience in senior HR officer positions,
    • particularly those with a background in training and development as per job description duties
    Description
    • Manage and lead the creation, review, and updates on existing Job descriptions.
    • Lead HR operational activities to ensure timely provision of HR procedures and processes, prioritizing according to the needs and risks.
    • Ensure the accuracy of data in the HRMS relating to records management, leave, payroll, medical and other HR duties are coordinated and executed within expected standards.
    • Assist in updating department risk register and risk assessment activities.
    • Ensure the delivery of all aspects of HR services within agreed SLAs and regularly provide reports and matrices on department performance and milestones.
    • Manage all offboarding full cycle formalities for all employees.
    • Conducts exit interviews, identifying trends and recommending actions to address concerns.
    • Raises HR-related issues with line managers in a proactive and diplomatic fashion, identifying practical solutions and appropriate action plans.
    • Conduct periodic internal audits on department activities to ensure compliance.
    • Be proactive in identifying issues, themes and patterns affecting the employees’ health and welfare, including sexual harassment and abuse of authority.
    • Manage & lead the management initiatives for an inclusive, positive, and prospering culture.
    • Performs other related duties as assigned.

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    • Recruitments Time to Fill & Cost per Hire (Intermediate and Senior Positions) <3 months.
    • Employee overall Productivity & Efficiency.
    • Number of mistakes, redoes, and errors.
    • Achieving at least 95% score in the employee’s service satisfaction survey.
    • Training & Inductions Effectiveness rate at least 90%.
    • Employee assigned OKR’s and metrics achievements.
    • Quantity, Quality, and Value of entrusted tasks with successful 100% completion rate.
    • Employee performance and progress reports.
    • Employee competency and proficiency level.
    • Adherence to 100% of timelines and deadlines.


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