Job Description
Job Description
Job Summary:
The Sales Executive is responsible for generating business and driving revenue by developing and maintaining relationships with corporate clients, travel agents, and other business partners. This role requires a proactive sales professional with strong communication skills, a customer-centric approach, and a deep understanding of the luxury hospitality market.
Key Responsibilities:
Sales & Business Development:
- Identify and develop new business opportunities to drive sales in corporate, leisure, MICE, and other key market segments.
- Maintain strong relationships with existing clients and proactively seek new partnerships.
- Conduct sales calls, site inspections, and presentations to showcase the hotel’s offerings.
- Actively prospect and qualify leads to maximize revenue potential.
Revenue Generation & Strategy:
- Meet and exceed individual and team sales targets.
- Work closely with the Revenue and Marketing teams to optimize pricing, promotions, and sales strategies.
- Analyze market trends, competitor activity, and customer feedback to identify growth opportunities.
- Participate in sales blitzes, networking events, and trade shows to enhance brand visibility.
Client Relationship Management:
- Provide personalized service to high-profile clients, ensuring an exceptional guest experience.
- Manage client accounts, negotiate contracts, and secure long-term partnerships.
- Handle inquiries, prepare proposals, and follow up on leads in a timely manner.
- Maintain accurate sales records and update CRM databases regularly.
Collaboration & Coordination:
- Work closely with the Events, Marketing, and Revenue teams to develop tailored sales strategies.
- Coordinate with operations teams to ensure seamless execution of client bookings and events.
- Assist in the preparation of reports, forecasts, and sales performance analysis.
Qualifications
Qualifications & Experience:
- Bachelor's degree in Business, Hospitality, or a related field preferred.
- Minimum 2-3 years of experience in a sales role within luxury hotels or hospitality.
- Strong negotiation, communication, and presentation skills.
- Proven ability to achieve sales targets and develop client relationships.
- Knowledge of local and international hospitality markets.
- Proficiency in sales software, CRM tools, and Microsoft Office.
- Fluency in English; additional languages are a plus.