• The Food Service Executive plays a crucial role. Selling products or services to customers, representing brands, and building strong customer relationships. This role involves promoting and selling food products to clients in the food service industry, such as restaurants, hotels, catering services, and institutions.
Sales and Business Development
• Daily Visit Plan
• Identify and target potential clients within the food service industry.
• Actively pursue new business opportunities to expand the customer base.
• Build and maintain a pipeline of prospects and leads.
• Deliver his/her sales set objective on monthly basis.
Client Relationship Management
• Develop and maintain strong relationships with existing clients.
• Understand clients' needs and preferences to provide tailored solutions.
• Address client inquiries, concerns, and issues in a professional manner.
Product Knowledge and Presentations
• Demonstrate in-depth knowledge of the food products offered.
• Conduct compelling sales presentations to showcase product features, benefits, and quality.
Order Management
• Process and manage customer orders accurately and efficiently.
• Ensure that the customer is informed if any delays on delivery.
• Flexible on urgent orders/ requirements for customer satisfaction.
• Ensure the availability of stock for sales / Product forecasting.
• Coordinate with internal teams to ensure timely delivery and order fulfillment.
Negotiations and Pricing
• Negotiate pricing, terms, and contracts to secure profitable deals.
• Balance client needs with company pricing strategies. Market Analysis and Trends
• Stay informed about food industry trends, competitor activities, and market dynamics.
• Utilize market insights to adapt sales strategies and identify opportunities.
Customer Service
• Provide excellent customer service and support to clients.
• Address post-sales inquiries, resolve issues, and maintain client satisfaction
• Gather feedback from customers, prospects, or competitors and share it with internal teams.
• Updating the customers for new products released & promotions.
Sales Reporting and Analysis
• Maintain accurate and up-to-date sales records and reports.
• Conduct market research to identify selling possibilities and evaluate customer needs
• Create frequent reviews and reports with sales data.
• Analyze sales data to assess performance and identify areas for improvement.
Cross-Functional Collaboration
• Collaborate with internal teams, including supply chain and logistics, to ensure smooth order processing and delivery.
Continuous Learning
• Stay updated on product knowledge, industry trends, and sales techniques.
• Attend training sessions and workshops as needed.
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