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Job Description

Key Responsibilities:

  1. Customer Engagement:
  • Greet and engage customers in a friendly and professional manner.
  • Conduct needs assessments to understand customer requirements and preferences.
  1. Product Knowledge:
  • Maintain up-to-date knowledge of the dealership’s vehicle inventory, including features, specifications, and pricing.
  • Provide detailed information and demonstrations on vehicle models, options, and accessories.
  1. Sales Process:
  • Present and explain vehicle options to customers, highlighting key features and benefits.
  • Assist customers in selecting and configuring vehicles that meet their needs and budget.
  • Guide customers through the sales process, including negotiating prices, arranging test drives, and processing paperwork.
  1. Customer Relationship Management:
  • Build and maintain strong relationships with customers to encourage repeat business and referrals.
  • Follow up with leads and potential buyers to keep them engaged and informed about new offers or promotions.
  1. Sales Targets:
  • Achieve and exceed sales targets and performance metrics set by the dealership.
  • Utilize sales strategies and techniques to maximize vehicle sales and profitability.
  1. Documentation & Reporting:
  • Prepare and complete sales agreements, contracts, and financing arrangements.
  • Maintain accurate records of sales transactions, customer interactions, and follow-ups.
  1. Market & Product Trends:
  • Stay informed about industry trends, market conditions, and competitor activities.
  • Provide feedback to management on customer preferences and market trends to support inventory planning and marketing strategies.
  1. Customer Service:
  • Address and resolve customer concerns or issues in a timely and effective manner.
  • Ensure a high level of customer satisfaction by providing excellent service throughout the buying process and beyond.
  1. Team Collaboration:
  • Collaborate with other sales team members and departments to ensure a seamless customer experience.
  • Participate in sales meetings, training sessions, and dealership events.


Skills

Qualifications:

  • Education:
  • High school diploma or equivalent; a degree in Business, Marketing, or a related field is a plus.1-3 years experience in a similar job role.
  • Experience:
  • Previous experience in automotive sales or a similar customer-facing role preferred.
  • Proven track record of meeting or exceeding sales targets.
  • Skills:
  • Strong sales and negotiation skills with the ability to close deals effectively.
  • Excellent communication and interpersonal skills.
  • Customer-focused with a passion for providing exceptional service.
  • Ability to quickly learn and retain detailed information about vehicles and financing options.
  • Technical Skills:
  • Proficiency in using sales software and CRM systems.
  • Basic understanding of automotive technology and financing options.


Job Details

Job Location
Doha Qatar
Company Industry
Automotive Dealership & Distributor
Company Type
Employer (Private Sector)
Job Role
Sales
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1
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Saleh Al Hamad Al Mana Co. logo
Saleh Al Hamad Al Mana Co.
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Established in the late 1950’s, Saleh Al Hamad Al Mana is a family owned Group of companies now ranked amongst one of the largest and most successful business groups in Qatar. Having started in business as in importer and trader, the late founder Saleh Al Hamad Al Mana was an early visionary who could see the potential of the Qatari and Middle Eastern markets. Through his gained business successes, founder, Saleh Al Hamad Al Mana diversified his business portfolio to include Investment, Construction, Automotive, Real Estate development and Engineering. Our asset business base has expanded through regional markets and is now also penetrating international markets. Today, we are renowned for our strong and impressive portfolio of brands and businesses throughout the GCC countries. We hold a rich portfolio of famous retail and luxury brands, as well as other business ventures in sectors such as Media, Hotels, FMCG, Food and Beverage and Insurance. We are one of the leading automotive dealers in the region and the sole agent for Nissan, Renault and Infiniti in Qatar. We continue to grow, relying on best practice, customer satisfaction and our people.

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