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Job Description

OBJECTIVE

This role contributes to achieving the department's short term objectives through front line on site selling, delivery of high-end customer service in line with brand and division requirements.

KEY RESPONSIBILITIES

  • Ensures that all customers receive excellent service through direct salesmanship, and prompt and courteous service 
  • Greets and welcomes each customer in a courteous and respectful manner
  • Assists and attends customers with questions responding and anticipating needs and desirable purchases.
  • Tries to upsell and promote brand/ promotions, daily specials
  • Prepares merchandise for display as per brand guidelines and standards
  • Cleanses and polishes shelves, counters and tables, ensuring facilities are spotless at all times
  • Attends weekly sales meetings as directed by Line Management
  • Completes each purchase transaction in a quick and efficient manner, issuing customers with corresponding purchasing receipt
  • Undertakes monthly inventory and assist management in completion
  • Coordinates with drivers to facilitate timely delivery of orders
  • Seeks to  exceed set monthly sales targets
  • Ensures full adherence to internal SOP, Hygiene and Food safety standards
  • Seeks to minimize breakages of merchandise, reporting wastage in daily shift log book
  • Provides senior management with feedback about arising customer complaints, encountered service issues
  • Supports all social media sales initiatives , takes part in new product launches, and marketing  campaigns
  • Trains new employees in the same job line in other outlets if necessary Ability to work with limited supervision, great team player
  • Sound knowledge of sales techniques and best practices

Preferred Candidate

Degree
Bachelor's degree / higher diploma
Career Level
Mid Career

Ali Bin Ali Holding is one of Qatar’s largest retail and distribution companies. We represent many of the world’s leading brands across a diverse range of business activities. https://www.youtube.com/@AliBinAliHolding/videos

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