· Work in close coordination with internal BUs to assess and assist first line BU controls implementation.
· Work in close coordination with RAFM support team to design/implement respective second line RA controls.
· Act as focal for all 1st line BU controls communication and coordination
· Responsible for communicating periodic status reports to RAFM Management and escalating potential issues as appropriate.
· Evaluate proposed changes to the IT architecture and make recommendations for implementing various controls.
· Ability to design, build and implement RA controls independently.
· Routinely respond to reports generated by supporting Revenue Assurance applications or platforms
· Conduct regular reconciliation exercises between source and target platforms.
· Analyze anomalies in report findings, identify root causes and report to stakeholders for the further resolution of such issues.
· Maintain a comprehensive working knowledge of services, products and price plans offered; perform risk analysis of the same and be focused on identification of cost savings & opportunities.
· Ability to present facts and figures and prepare reports on a regular basis within short notice periods.
· 3-5 years of experience in Revenue Assurance, IT design and solution.
· Good knowledge in the areas of CRM, Charging, Billing and Mediation.
· Good problem solving & analytical thinking in a variable environment.
· Good knowledge in Oracle Database
· Good development skills in SQL/PL SQL, Unix and Python
Starlink is part of the Ooredoo Group of companies established back in 2006. Starlink is the first retailer for mobile and accessories. Since then Starlink has branched out to become one of the largest outsource-managed services provider in multiple areas such as: IT, installations, maintenance and contact centers.