Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.
Oliver Wyman is now looking for a Receptionist to join our Doha office!
Job Overview:
The provision of full administrative support to the business team. Maintain office services by organizing day-to-day operations to secure efficiency and compliance to company policies and procedures.
Key Responsibilities:
Full time face-to-face Reception coverage.
Welcome visitors – offer refreshments, direct to allocated meeting space and informing the guest’s arrival to the meeting organizer.
Liaise with the office help / cleaning team and building support team for smooth day-to-day running of the office.
Manage Office Services mailbox, incoming facsimiles, main reception phone line, and calendar.
Circulation of Office Services office-wide communications or announcements.
Building security access and parking access management.
Office access management (access card activation, deactivation, new access card creation) via CCURE and BAS Facilities.
Manage room bookings as well as room configurations for in-office meetings/trainings/events – facilities’ set-up, and IT coordination if A/V is required.
Assist with basic Zoom troubleshooting and/or audio-visual conference room connection and set up.
Office events coordination and catering.
Manages courier accounts and courier services handling (local & international) and internal mail distribution from post office.
Arrangement of pick-up & drop-off (local) of documents (i.e. proposals, bid bonds, letters, etc.).
Support with transportation arrangement for Partners and visitors travelling to and from Doha office.
Invoice management and tracking – sends invoices to iProcurement team to process payments in a timely manner.
Corporate Card management (AMEX) – AMEX card enrollment, cancellations, and updates “KYC” as needed.
Office Services onboarding management (OS Induction, allocation of lockers, parking assignment, etc.)
Office Services offboarding management (process Exit checklist).
Ordering of Business Cards
Office occupancy tracking & reporting.
Office maintenance – liaising with Facilities Specialist for support, tracking and reporting.
Liaising with other interdepartmental ad-hoc inquiries.
Operate online internal office applications – Teams, Zoom, Colleague Connect, etc.
Proactively following the ‘best practice’ and upholding the culture of the firm to the best interest of colleagues and the business needs.
Experience Required:
Minimum 3 years’ experience at working in a similar role.
Experience in financial services, management consultancy and/or a professional services environment a plus.
Oracle knowledge a plus.
Well-versed in smart office technology a plus.
Skills and Attributes:
Must have a professional demeanor, excellent command of English for both verbal and written. Must possess the following characteristics: Calm, friendly, warm, confident, works well under pressure, goal-oriented, detail-oriented, time conscious for deliverables.
Positive and proactive while still be collaborative.
Highly organized and detail-oriented, yet operates well within a team, as well as independently.
Professional, tactful, and able to engage with colleagues at all levels in the firm.
Problem solver – able to work with other teams and staff members effectively to reach a viable solution and goal.
Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.
Excellent communicator and negotiator – able to deal effectively with people at all levels across a multicultural environment.
Maturity, poise, and judgment.
Ability to maintain and respect confidentiality.
Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment.
Ability to undertake projects and produce quality and timely results.
Self-starter, strong initiative, confidence, and ability to work with little guidance.
Collaborative team player.
Positive attitude, sense of fun: is collegial and friendly.
Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description.
Methodical, organized, and excellent attention to detail.
Flexible attitude; embraces change, hard-working, cost conscious and results driven.
Finally, we are looking for someone who will be committed to the company and add to the life and culture of Oliver Wyman.
Technical Skills:
Strong Outlook, PowerPoint, Excel, and Word skills.
Video conferencing knowledge a plus.
Excellent English
Why join us at Oliver Wyman?
At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!
We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.
Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.
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