Real Estate Property Coordinator (Temporary)
Key Responsibilities
• Conduct new tenant orientations, presentations, and related communications
• Provide comfort to residents by interacting with them for timely assistance to resolve day-to-day issues.
• Maintain verbal and written communications with tenants and vendors.
• Process maintenance requests and ensure maintenance work is completed accurately to the satisfaction of the tenant and as per time schedule.
• Prepare all related documents as instructed by the Line manager.
• Direct performance of the in-house workforce and monitor all works executed by contractors/Service Providers to ensure compliance with government regulations and residential property management standards.
• Proactive approach with problem-solving abilities with tenants.
• Coordinate with the leasing manager in advertising and promoting pending vacancies.
• Maintain a database for all property management operations.
• Coordinate inspections to ensure compliance with codes and safety regulations.
• Highlight and provide improvement ideas in the building to enhance the tenant’s experience.
• Handle difficult situations with tenants and address all issues and only escalate as a secondary resort
Bachelor’s degree preferred or equivalent work experience.
Three (3) years of supervisory experience with the demonstrated ability to mentor, motivate, support and hold staff accountable.
Working knowledge of property maintenance, and financial aspects of property management.
Must be highly skilled in MS Office (Particularly Excel, Word and Outlook)